Privacy Policy

Last Updated: January 2026

1. Introduction

National Alarm Systems, Inc. ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site or use our services.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you:

• Fill out a contact or quote request form
• Subscribe to our newsletter or communications
• Request information about our services
• Become a customer

This information may include:

• Name
• Email address
• Phone number
• Mailing address
• Property address (for service delivery)
• Payment information (processed securely through third-party payment processors)

2.2 Automatically Collected Information

When you visit our website, we may automatically collect certain information about your device, including:

• IP address
• Browser type and version
• Operating system
• Pages visited and time spent on pages
• Referring website
• Device identifiers

2.3 Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information and improve our website. For more information, please see our Cookie Policy.

3. How We Use Your Information

We use the information we collect to:

• Respond to your inquiries and provide quotes
• Deliver security services you request
• Process payments and manage your account
• Send service-related communications
• Improve our website and services
• Comply with legal obligations
• Protect against fraud and security threats

4. Who Has Access to Your Information

4.1 Internal Access

Access to personal information is limited to employees and contractors who need it to perform their job functions, such as:

• Sales and customer service representatives
• Installation and service technicians
• Monitoring center personnel
• Administrative staff

4.2 Third-Party Service Providers

We may share your information with trusted third parties who perform services on our behalf:

• Monitoring Centers: For 24/7 alarm monitoring and emergency dispatch
• Payment Processors: For secure payment processing
• Equipment Suppliers: For order fulfillment and warranty services
• Form Handling Services: For processing contact form submissions
• Analytics Providers: For website usage analysis (with consent)

These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

4.3 Legal Requirements

We may disclose your information if required by law, court order, or government request, or to:

• Protect our rights, privacy, safety, or property
• Respond to emergency situations
• Cooperate with law enforcement investigations

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information, including:

• Encryption of data in transit (HTTPS)
• Secure storage of customer records
• Access controls and authentication
• Regular security assessments
• Employee training on data protection

However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your personal information for as long as necessary to:

• Provide services to you
• Comply with legal obligations
• Resolve disputes and enforce agreements
• Maintain accurate business records

When your information is no longer needed, we will securely delete or anonymize it.

7. Your Rights and Choices

7.1 Access and Correction

You have the right to request access to the personal information we hold about you and to correct any inaccuracies. To do so, please contact us using the information below.

7.2 Deletion Requests

You may request deletion of your personal information. We will process such requests subject to any legal obligations or legitimate business purposes that require retention.

To request deletion, please contact us at: help@nationalalarmsystems.org

7.3 Opt-Out of Marketing

You can opt out of receiving marketing communications by:

• Clicking the "unsubscribe" link in any marketing email
• Contacting us directly

Note: You will still receive service-related communications even if you opt out of marketing.

7.4 Cookie Preferences

You can manage your cookie preferences through our cookie consent banner or browser settings. See our Cookie Policy for more information.

8. California Residents

California residents have additional rights under the California Consumer Privacy Act (CCPA), including:

• Right to know what personal information is collected
• Right to request deletion of personal information
• Right to opt out of the sale of personal information
• Right to non-discrimination for exercising CCPA rights

We do not sell personal information. To exercise your CCPA rights, please contact us at the information below.

9. Children's Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from children. If you believe we have collected information from a child, please contact us immediately.

10. International Users

If you are accessing our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new Privacy Policy on this page and updating the "Last Updated" date.

We encourage you to review this policy periodically for any changes.

12. Contact Us

If you have questions about this Privacy Policy or wish to exercise your rights, please contact us: